Frequently Asked Questions
Q: Is there a fee to cancel or reschedule a lesson?
A: We have a 48-hour cancellation policy. If you cancel or reschedule your lesson with in 48 hours of your upcoming scheduled lesson, then you will be charged $60.00 and you will not to be able to schedule you next lesson until the fee is paid.
Q: Do you offer refunds?
A: No, we do not offer refunds.
Q: How do I schedule the “DMV Drive Test” service?
A: First, you must have at least one 2-hour lesson with one of our driving instructors. If the instructor feels that you are a safe driver and believes you have the skills to pass the DMV driving test, then he will notify you and instruct you to call the office to go through the process of scheduling your DMV driving test. Secondly, you must call the office BEFORE you schedule your DMV appointment. We need to coordinate the DMV’s schedule with our schedule to insure there is a vehicle and instructor available at the same time a test is available at the DMV.
Q: Can a parent be in the car with the student on a lesson?
A: No. We do not allow the parents in the car with the student as we have found that it can change the teaching dynamic.
Q: Do I have to bring my permit with me every time to my lesson?
A: Yes! You must have your ORIGINAL permit with you NOT a copy or picture. If you don’t, then the lesson with be cancelled and you will incur a $100.00 “No Show” fee and your account will be locked until the fee is paid.
Q: Do you pick me up at my house for my lesson?
A: Yes! We pick you up from your home, school work or wherever else you want as long as it’s in our service area.
Q: Do you teach adults as well as teenagers?
A: Yes! Our skilled driving instructors teach students of all ages.
Q: How do I sign up for driving lessons?
A: To register for a new account: ClICK HERE if you’re 15 1/2 to 17 1/2 to get to the “Services For Teens” page. CLICK HERE if you are over 17 1/2 to get to the “Services for Adults” page. If you already know what service you want, enter your zip code to get prices and register. Fill out the registration form and pay for the package. After you complete the registration process you will receive an email with your username and password for the students account. You will able to schedule lessons through your account and access your report card. If you need more information on the process of getting a California Driver’s License, you’ll find it there. Of course, you can just give us a call at (805) 685-2436 and we’ll be happy to help you.
Q: How do I schedule a lesson?
A: To schedule a lesson, log into your account through our website at www.easystreetdrivingschool.com . In the upper right hand corner tool bar click on “Log In”, then put in your username and password and you can schedule your lesson.
Q: Can I get a lesson booked sooner or one that fits my schedule better, than what is showing on the online calendar?
A: Call the office at 805-685-2436 as we always do our best to accommodate your needs.
Q: How often should I schedule my lessons?
A: Typically, we suggest scheduling lessons every 4-6 weeks and getting lots of practice with parents in between each lesson.
Q: Should I save my last lesson and take it a couple of days before my DMV driving test?
A: NO! We want to make sure there is plenty of practice time between the 3rd lesson and the DMV driving test. Here’s the scenario that we are trying to avoid: Let’s say you had your 3rd lesson scheduled, and your DMV test was in the next couple of days from that 3rd lesson. Then due to unforeseen circumstances, (student is sick, a family emergency, instructor is sick, or a car breaks down) the lesson needs to be rescheduled. This means having to reschedule your DMV test and leads to very unhappy students and parents.
Q: Can I still have lessons with Easy Street if I live outside your service areas?
A: Yes! You can be picked up at our office in Ventura or a variety of alternate pick up locations within our service area (including Ventura, Santa Barbara, Oxnard, Camarillo, Goleta, Ojai, South Oxnard and East Camarillo). Please call the office at 805-685-2436 to get this scheduled.
Q: I’m under 17 1/2. What do I need to do?
A: If you are 15 1/2 and under 17 1/2 then you must take a Drivers Ed course. Go to our website at easystreetdrivingschool.com and enroll in our Online Drivers Education Course. You are required to do 30 hours of drivers education. There are 11 chapters with a quiz after each chapter and there is a cumulative test at the end of the 11th chapter. Once you pass the course with at least 80% we will be notified and will mail you your pink completion certificate. It is an original certificate and can not be emailed or faxed. Once you have your completion certificate you can make an appointment at the DMV to take your written (permit) test. You must take your completion certificate with you to the DMV to take the test. Once you have your permit, you can call us back and schedule your first driving lesson. Your permit is NOT activated until your first lesson with a licensed driving instructor.
Q: I’m 17 1/2. What do I need to do?
A: You need to apply for a license at the DMV, pass the written test to receive your permit, learn to be a safe and confident driver (we recommend lessons from Easy Street even though they are not required by law). Then, wait until you’re 18 and pass the Behind the Wheel test at the DMV to receive your license.
Q: I’m 18 years old what do I need to do?
A: Go take the written test at the DMV to obtain your permit, learn to be a safe and confident driver (we recommend lessons from Easy Street even though they are not required by law). Then go to the DMV to take the drive test.
Q: How do I know you are a reputable company?
A: Easy Street is licensed by the State of California (license #E2202). All of our instructors pass a “live scan” background check as well as Easy Street’s strict screening process. We are bonded and fully insured. Click the link if you would like to verify our status with the DMV. Verify with DMV. You can also check out our testimonials from our students and parents.
Q: What form of payment do you accept?
A: Payment of the full balance is due when you register for your driving package. We accept Debit Cards or Credit Cards.